Network Support Engineer – Norwich, Norfolk – £30-45k plus on call allowance, package
My client is seeking a Network Support Engineer to join their team due to business expansion. The role provides the opportunity to build and expand your hands on experience and skills within networking, working on critical projects.
The position is suited to someone who is keen to work in a dynamic and vibrant business and someone who has a can-do attitude.
Become the main point of contact for all internal networking infrastructure made up of routers, switches and security devices, a Global IP network, and authentication, DNS, (S)FTP, SMTP Services and other application services.
Responsible for supporting customer solutions as part of the Group Technical Team.
To respond to and manage support tickets from Helpdesk and if required liaise with other teams
Partake in on-call rota supporting the businesses core network and customer solutions therefore you will need to be based relatively close to the office.
Good understanding of TCP/IP & OSI model
Network administration supporting core business environments
Knowledge of LAN switch configuration on Cisco Switches
Knowledge of configuration on Cisco Routers including routing protocols
Knowledge of Firewall & VPNs
Experience of Network Management systems/platforms
Design, testing & implementation of changes to networks, including software updates, hardware changes and configuration changes
Good understanding of Network Security
Administration of VOIP Telephony systems
Strong written & verbal communication skills